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Produce Box FAQs

1) What should I expect in my box?

  • Our boxes are geared toward small households and have 6-8 items in 1-2 person portions.
  • Boxes are seasonal and local: a combination of conventional and organic/sustainable produce.

2) When do I pick up my box?

  • Pick up times are between 2pm and 7pm at the Legacy Greens store (10 King Street East).
  • In 2018, we will be running produce box subscriptions on Wednesdays.

3) What do I need to do when I pick up my box?

  • Arrive at the store between 2pm and 7pm on your pick up day
  • Check in with a Legacy Greens staff member who will cross your name off the list. If you are sending someone on your behalf, just get them to drop your name.
  • The boxes are made of card board and are intended to be taken home and either re-used in your home or re-cycled. Should you want to limit your consumption of cardboard in this program, you may decide to bring a re-usable bag or container so you can transfer the contents of your box . Whatever is convenient for you!

4) What if I’m away on a pick-up day?

  • You have a couple options:
    • Give your box to a friend. No need to notify us, your friend can drop your name when they pick up.
    • If you notify us a week in advance, we will arrange to have a “doubled-up” box the week before or the week after you are away. Contact Jordan at
    • Please note that we do appreciate consistency as it's easier to manage for us, but we are happy to accommodate the occasional request.

5) I’m moving and I can no longer participate!

6) Where can I share feedback on the box program?

  • We would love to hear what you think! This is our first box program and we want to learn from our customers. Please feel free to email ( or call us 519.760.2535 or speak to us in person at the store.

7) I'm driving, any advice on parking?

  • The parking lot behind the store on Goudie's lane is free after 5pm (2.25/hr otherwise)
  • Free 2 hour street parking in the downtown core
  • Parkade parking at Charles and Benton Parkade or Duke Street Parkade, $3.20 for the first 2 hours.

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